Individual
& Team
RCC Foundations is our cornerstone experience, combining the RCC Assessment and interactive workshop for individuals, leaders, and teams who want to strengthen their ability to build trust and drive results through relationships grounded in Responsive Care Communication (RCC).
BRSF Closes the Gap
The promise of care is everywhere. Learning to communicate care in a way others can receive it is how we turn good intentions into real trust.
91% of employees perform best when they feel cared for. While 33% feel they receive care from their leader or from others on their team.
The gap isn’t about intention. Most people genuinely care. It’s about whether that care is communicated in a way others can actually receive, in a way that resonates.
And when care is felt, the results are real: stronger motivation, higher retention, a greater sense of belonging. RCC exists to close that gap, for every person, in every kind of moment.
of employees perform best when they feel cared for
feel they receive that care from their leader or from others on their team.
What RCC Is
An evidence-based framework developed by Brooklyn Raney, EdD. RCC identifies four distinct domains of care communication, along with the insight that every person has a dominant domain.
Knowing your dominant domain is the first step. Becoming fluent in all four is what makes care intentional rather than habitual, and felt rather than just intended.
The Four Domains of
Responsive Care Communication
Cheerleading — Encouragement
Communicates belief through praise and recognition. Best when someone needs confidence or to see their progress.
Challenging — Accountability
Communicates high standards and belief in someone's capacity to grow. Best when someone needs to be pushed to what they're capable of.
Coaching — Advisement
Communicates support, choice, and shared power. Best when someone needs direction or to think through a path forward.
Comforting — Affirmation
Communicates kindness, assurance, and safety. Best when someone is struggling or needs to feel seen.
Choose Your Path
RCC Foundations works the same way whether you’re building your own fluency or building it across a team. The assessment and the four domains stay the same. What changes is who’s in the room.
Individual
Who it's for
Leaders, individual contributors, managers, and team leads. Anyone who leads through influence and matrixed partnerships.
What's included
Self-assessment
Dominant-domain profile
Participant workbook
Reflection guide
Format
Workshop: delivered virtually or in-person.
What you walk away with
Clarity on your dominant domain. Language to determine what a moment calls for. Practice communicating across all four domains. A foundation for building trust through every interaction.
Team & Cohort
Who it's for
Intact and functional teams · Front-line and customer-facing teams · Cross-functional teams working together on strategic initiatives.
What's included
Individual domain profiles
Team profile overview
Participant workbooks
Facilitator guide
Format
Workshop: delivered virtually or in-person.
Every participant completes the RCC assessment, with results carried back to the team.
What you walk away with
Increased psychological safety across the team. A shared language to discuss potential conflict before it becomes one. Stronger motivation, retention, and sense of belonging.
Why This Is the Starting Point
RCC Foundations isn’t just a starting point, it is the foundation everything else at BRSF builds on. Every Leadership Bundle and every Organizational Transformation engagement starts here.